Many companies have ditched their traditional landline systems in favor of VoIP. Its advantages include lower line rental charges and more flexible productivity tools.
However, VoIP traffic adds to your network’s load and requires sufficient bandwidth. This means optimizing your network and keeping up with hardware upgrades is essential.
Optimize Your Internet Connection
When it comes to VoIP, you need a stable internet connection. By running a network speed test, ensure your internet speeds meet the minimum requirements and are consistent throughout the day.
The Internet is a highway of billions of data packets trying to reach their destination in record time. Sometimes, these packets are discarded or lost along the way, and reassembly can be challenging. Data packet loss can result in missing syllables and words during VoIP calls.
To avoid this issue, run a network speed test using an ethernet cable to your modem. You can also optimize your network by enabling quality of service, which prioritizes VoIP traffic over other data. This will help to reduce network congestion and improve call quality. Lastly, switch to ethernet as it has more stability than Wi-Fi.
Install a Quality of Service (quality of service) Router
Even a good VoIP system can have problems with sound quality if you’re using an internet connection that’s too slow or not optimized for voice. You must learn the techniques on how to VoIP system on Ooma while using a trusted internet source. Your network hardware must simultaneously deliver enough bandwidth for all your business’s calls.
You’ll also need the right equipment, including routers with quality service capabilities. This allows you to give voice traffic priority over other network activity. This means you can slow down a file download or perform updates at night so your voice conversations don’t suffer from interruptions.
A quality of service router will also help you ensure that your network has enough end-to-end capacity and low latency and jitter. You can find free online tools to test your network’s speed and performance.
Upgrade Your Hardware
If your VoIP phone system is older, you might need to upgrade the hardware to improve call quality. Newer hardware is better at handling data compression than older models so you can experience less sound delay and jitter.
You also want to check your internet connection to ensure it’s fast enough for VoIP use. You can test your speed using a free online tool to see if it meets VoIP latency, jitter, and packet loss standards.
The great thing about VoIP systems is that they’re scalable, meaning you can add and remove users instantly. This eliminates the need to run new phone lines or PBX rooms and makes it easy to switch on and off based on your business needs. This reduces your per-person line rental charges and monthly call minutes, too.
Invest in a Quality Voice Signal Generator
VoIP enables businesses to reduce call charges and stay in touch with customers and employees at a fraction of the cost. However, no technology works flawlessly, so optimizing your company’s internet connection and hardware is essential to ensure excellent sound quality.
It might be time to upgrade if you’re using an outdated router. Newer routers have better capacity and can handle VoIP traffic better. They also include built-in VoIP features like call waiting, conference calling, and more.
If you have multiple programs running or download many files from the Internet, they can take up the bandwidth needed for VoIP calls. To fix this, you can use the Task Manager or Activity Monitor on your computer to find out which programs consume the most bandwidth and close them down.
Check Your Calls
VoIP offers many benefits over traditional landlines, such as lower line rental charges, no need for PBX rooms, and quarterly maintenance, and it can be used with mobile devices. But it can still be a challenge to get the best audio quality. Delayed audio, poor jitter, and dropouts can all impact your team’s ability to communicate effectively with customers and build relationships.
The first step in optimizing your VoIP system is running a connectivity test to see how well your network performs. This will give you a readout on latency, jitter, and packet loss metrics. It is time to take action if these scores exceed the acceptable range. A good Internet service provider will guarantee enough end-to-end network capacity (bandwidth), low latency, and minimal jitter.